Data Deletion
At Oneflare Tech Solutions Ltd, we respect your right to control your data. This policy outlines how you can request the deletion of your data from the Oneflare POS platform.
Your Data Deletion Rights
1. Right to Request Deletion
You may request the deletion of your personal and business data from Oneflare POS at any time. This includes:
- Business information (e.g., company name, contact details).
- User information (e.g., names, email addresses, roles).
- Transaction data (e.g., sales history, payment records).
- Device and technical data (e.g., usage logs).
2. How to Request Data Deletion
To initiate a data deletion request:
- Contact our support team via the contact form or email.
- Provide your account details and verify your identity.
- Specify whether you want a full or partial data deletion.
- We will confirm receipt and process your request within 30 days.
3. Data Retention Exceptions
Certain data may be retained if required for:
- Legal obligations (e.g., tax or regulatory compliance).
- Contractual purposes (e.g., active subscriptions).
- Security and fraud prevention.
- Data will be anonymized or deleted once these requirements are met.
4. Effects of Data Deletion
Deleting your data will result in the permanent removal of your Oneflare POS account, including all associated business profiles, transaction history, and integrations. This action is irreversible.
5. Third-Party Integrations
If your account is linked to third-party services (e.g., payment gateways, e-commerce platforms):
- You must separately request data deletion from those services.
- We can revoke third-party access upon request.
- Refer to the third-party’s privacy policy for their data deletion process.
6. Confirmation of Deletion
Once your data deletion request is processed, we will notify you via email or in-app notification to confirm that your data has been removed from our systems, subject to any retention exceptions.
